Shipping & Delivery
Yes, it’s true! We ship worldwide!
Shipping Costs: Shipping costs are fixed no matter where you are in the world. If your order is under $49.99 you will pay a flat one-time fee of $7.99 USD for the entire order. If your order is over $45 you will receive free shipping anywhere in the world on your entire order.
Processing Time: The delivery time does not include the necessary processing time of about 3-7 business days. Once your order has been shipped, the estimated times below apply.
Please note that orders might get delayed for the following reasons:
- Billing and shipping addresses are not the same.
- The order is pending credit approval and verification.
- A product is currently out of stock.
- An order which requires customization.
- An order is shipped to a remote country.
The table below are estimates. Please consider that delays can occur based on holidays, weekends and weather.
Time Frame Estimates & Shipping Fees
|United States||Estimated 14-21 Business Days||$7.99||Charged by Country|
|Canada||Estimated 16-25 Business Days||$7.99||Charged by Country|
|European Union (EU)||Estimated 16-25 Business Days||$7.99||Charged by Country|
|Other Country||Estimated 25-45 Business Days||$7.99||Charged by Country|
Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These time frames are only estimates.
Wrong Address Provided
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.
Marked as Delivered
If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post) to the correct address provided upon ordering but has not successfully arrived to you we may resend a replacement order to you.
This is left to the discretion of Yopeto.com, however in this specific scenario we cannot issue a refund.
Please contact us so we can help at Info@Yopeto.com. Each case is different so be sure to include all relevant information when contacting us.
Import taxes / Refusal of package
We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and…
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
We deserve the right to abandon the package(s) and will not be responsible for any refund.
PLEASE NOTE, DUE TO THE WORLD HEALTH ORGANIZATION DECLARATION OF PUBLIC HEALTH EMERGENCY, MAIL SERVICES HAVE BEEN INTERRUPTED TO CERTAIN PARTS OF THE WORLD.
WE ARE WORKING WITH GOVERNMENT GUIDELINES AND WE WILL MAKE SURE YOUR PACKAGES ARRIVE TO YOU. WE ASK FOR YOUR UNDERSTANDING AND PATIENCE. TO THOSE ALL AFFECTED EXPECT 10-15 DAYS DELAY.
IT IS ALSO IMPORTANT TO NOTE THAT THE CDC HAS DEEMED INTERNATIONAL MAIL PACKAGES COMPLETELY SAFE. READ MORE HERE